TECHNICAL COACHING- ACTUAL CASE

A manufacturing company asked us to assist them in re-organizing it and then to implement methods and programs to not only support the staff but as well to make their work more efficient.

There are two essential criteria necessary for implementing software and new methods into a company. The obvious is to train the staff adequately on how to use the new tools. But more important is sound out the staff, lock in on resistance to these new methods that may be arising and clear them up in the forefront.
In some areas of the company it was necessary to lay off workers simply to keep the company alive and thriving financially. It stood to reason that many employees were indeed nervous about every move made for fear of being the "next in line". What followed logically was that many workers did not dare voice their opinions or criticism because they were afraid of the negative consequences that could follow.

Because of these lingering fears amongst the staff it was absolutely critical that trust was rebuilt at the company. This was best achieved by several methods: Going on site and meeting with individuals one-on-one at their work place. Supporting the planning of difficult meetings.
Helping the individual with career planning at the company. Helping staff to voice criticism constructively.
Or for example, chairing brainstorming sessions with staff members to look for new possibilities. This particular project ran parallel to the down times of the manufacturer which needed to be decreased as well as the number of staff.

This project accompanied the project Planning Shut Down.